Privacy Policy
Effective Date: 02/14/25
Wayne Tree Manor ("Wayne Tree Manor," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to information collected through our website, onsite interactions, email, SMS, and any other online or mobile Services we provide (collectively, the "Services").
1. Scope
This Policy covers visitors, prospective clients, event attendees, vendors, and any other individuals who interact with Wayne Tree Manor in connection with our Services.
2. Information We Collect
Category Examples How Collected Identifiers Name, postal address, email address, phone number, IP address Reservation forms, web forms, phone calls, in‑person visits Commercial Information Event dates, services booked, payment history Contracts, invoices, payment processors Payment Information Partial card data, billing address (processed via PCI‑DSS‑compliant gateway; we do not store full card numbers) Secure payment portal Internet / Network Activity Device type, browser, pages viewed, cookies, analytics data Website analytics, cookies, log files Approximate Geolocation Derived from IP address Website analytics User‑Generated Content Event preferences, décor notes Questionnaires, emails, SMS
We do not knowingly collect sensitive personal information (e.g., Social Security numbers, health data) unless required by law or expressly provided by you.
3. How We Use Your Information
We use personal information to:
Provide & Manage the Services — Confirm reservations, process payments, coordinate event logistics.
Communicate with You — Send email or SMS confirmations, reminders, updates, marketing offers (with proper consent).
Improve & Secure Our Services — Diagnose technical issues, conduct analytics, improve user experience.
Meet Legal Obligations — Comply with applicable laws, court orders, or contractual requirements.
Prevent Fraud & Misuse — Detect and address security incidents or policy violations.
4. Legal Bases (Where Applicable)
Performance of a Contract — Processing necessary to fulfill your reservation or event agreement.
Consent — Marketing emails/SMS and optional surveys are sent only with your explicit consent.
Legitimate Interests — Improving Services, protecting against fraud.
Legal Obligation — Record‑keeping for tax and accounting, responding to lawful requests.
5. SMS Communications
Wayne Tree Manor offers two categories of text messages, each requiring separate opt‑in checkboxes.
Category Purpose Frequency Opt‑Out Transactional SMS Tour confirmations, payment reminders, urgent updates Up to 4 msgs/mo (may increase during active planning) Reply STOP Marketing SMS Event showcases, special offers ≤ 2 msgs/mo Reply STOP
Message & data rates may apply. Carriers are not liable for delayed or undelivered messages.
Opting out of one category does not affect the other. Consent is never a condition of purchase.
6. Cookies & Similar Technologies
We use cookies and analytics tools (e.g., Google Analytics) to understand website usage and improve performance. You may control cookies through your browser settings; disabling cookies may limit certain features.
7. Sharing & Disclosure
We do not sell your personal information. We may share it:
Service Providers — Payment processors, email/SMS platforms, web‑hosting partners bound by confidentiality obligations.
Legal & Safety — If required by law, court order, or to protect rights, property, or safety.
Business Transfers — In connection with a merger, acquisition, or asset sale, subject to this Policy.
8. Data Security
We implement administrative, technical, and physical safeguards (SSL/TLS encryption, access controls, employee training) to protect your data. However, no system is completely secure; you assume some risk when transmitting information to us.
9. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements.
10. Your Privacy Choices & Rights
Depending on your jurisdiction (e.g., California Consumer Privacy Act (CCPA/CPRA), GDPR if you are in the EEA), you may have rights to:
Access or request a copy of your personal data.
Correct inaccurate data.
Request deletion (subject to legal exceptions).
Opt‑out of certain processing (e.g., marketing).
Receive information about categories of data disclosed for a business purpose.
To exercise these rights, email us at [email protected] or call (734) 728‑3020.
11. Children’s Privacy
Our Services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn that we have collected such data, we will delete it promptly.
12. International Transfers
If you are visiting from outside the United States, please be aware that your information may be transferred to, stored, and processed in the U.S. We take steps to apply appropriate safeguards when required by law.
13. Changes to This Privacy Policy
We may update this Policy from time to time. Any material changes will be posted on our website with a revised "Effective Date." Continued use of the Services constitutes acceptance of the updated Policy.
14. Contact Us
For questions about this Privacy Policy or our data practices:
Wayne Tree Manor
35100 Van Born Rd, Wayne, MI 48184
Phone: (734) 728‑3020
Email: [email protected]
